Essential Information
Focus access on information relevant to employees. The menu structure should help users easily locate the services they need.
Mobile Employee Self Service Application
Access HR services via the Mobile Employee Self Service feature in Sigma HRIS and Forte HRIS for both employees and supervisors. Using a mobile phone, users can easily view information and manage requests based on the services provided by the company.
Access Employee Services from a Mobile Application
Not all employees work in front of a computer all day. Mobile Employee Self Service helps employees access HR services via mobile devices, based on their specific modules and access rights. An intuitive user experience makes it easy for employees to submit requests, check information, and track processes without switching between multiple communication channels.
Requests from a Mobile Phone
Employees can complete requests using the features available on their phones. Required information and review steps still follow company procedures.
Manager Approvals
Managers can access team related requests within their scope of authority. Supporting information facilitates decision making, even when they are away from their desks.
Continuously Updated Experience
The mobile interface and workflows are continuously refined to meet usage needs. A support team is available to assist users whenever guidance is required.
Connect Office and Field Employees with HR Services
Employees at branches or in the field may need HR services between tasks. Define the available features, device rules, and support contact. Mobile ESS should follow the company's HR processes so employees and HR use consistent information and approval procedures.
Define Mobile Requirements
Discuss the activities employees perform most frequently on their mobile phones.
Check the Device
Review the device, app version, connectivity, and required permissions during the demo.
Introduce the Workflow
Prepare a quick guide and designate a point of contact for user support.
Mobile ESS Supports Employees Who Are Not Always at Their Desks
Mobile Employee Self Service (ESS) applications help employees access HR services via their phones. This is particularly relevant for users working at branches, in the field, or in locations with limited computer access. The user experience must prioritize information clarity and clear submission steps. Companies also need to clarify connectivity requirements and procedures for handling issues users might encounter.
Mobile HR service requirements should take into account how users actually work. Branch or field employees might access the app briefly between tasks. Key information must be easily understood, and processes should not require excessive explanation. Mobile ESS solutions should be evaluated based on actual tasks performed by users. Companies can verify whether information is complete and readable, and ensure the app functions well on employees' devices and networks. This approach provides more practical insights than simply viewing the app interface without completing an actual workflow.
Mobile usage also requires practical guidance. Clearly explain the steps to take if a request needs correction or if a user cannot complete a process. During the demo, use examples based on different roles to understand the needs of both employees and managers. Companies can determine which services to prioritize and assess readiness for rollout. This makes it easier for employees to access mobile services and understand administrative processes. A support team plays a crucial role in answering usage questions and resolving issues that arise during daily operations.
Try the Tasks Employees Perform Every Day
For example, an employee may want to request leave from a phone during a break. During the demo, follow the steps from choosing the menu and entering details to receiving confirmation. Use a device employees normally work with to assess readability and navigation. Completing a full task gives a clearer picture of everyday use than viewing the home screen alone.
Try using a mobile phone to perform tasks employees typically handle, rather than just viewing the home screen. Pay attention to any confusing steps or hard to read information. These examples can serve as demo material to ensure discussions align with user needs. Companies should also prepare a quick guide and support channels. This way, mobile access makes work more efficient, ensuring employees don't have to figure things out on their own when a process fails.
Sigma HRIS and Forte HRIS offer ESS services that are continuously enhanced alongside their mobile applications. Sigma HRIS is available for on premises and private cloud deployments, while Forte HRIS is a cloud based solution. Use practical employee scenarios during the demo to observe the relevant processes in action. Our team assists with implementation preparation, application onboarding, and ongoing support whenever employees or HR teams encounter issues.
Choose Sigma HRIS or Forte HRIS to Match Your Business
Both products serve small businesses through large enterprises. Their main distinction is how you deploy and manage the system. We help you choose based on operational needs and IT policies.
Choose Sigma HRIS for on premises deployment on your own servers or in a private cloud. Our team helps configure the application around your HR processes and IT policies.
Learn More
Choose Forte HRIS for a cloud based application. We help select modules, prepare records and guide users according to your HR requirements.
Learn MoreSigma HRIS and Forte HRIS are continuously updated to reflect user needs, including ESS, mobile applications and AI powered capabilities. Explore them in a demonstration using examples from your business.
Compare the ProductsHRIS Implementation Guidance and Application Support
Sigma Solusi Informatika has developed HR and payroll systems for more than 10 years. Drawing on this experience, our team can map your business processes in just a few hours.
Data Preparation and Application Setup
Start with the records and workflows you already use. We help prepare and migrate data and configure the application to fit your processes from the outset.
Application Support After Implementation
Our support team and project manager remain available after launch. We answer questions and help resolve issues so HR can keep work moving.
Mobile Employee Self Service FAQs
What is the difference between Mobile ESS and browser based ESS?
Mobile ESS is accessed via a mobile app, whereas web ESS is accessed through a browser. Available menus depend on the specific product, modules, and company access rights.
Are all web features available on mobile?
Web and mobile menus may differ based on the products and services used. During the demo, our team demonstrates features on each device so the company can assess user needs.
Can the application be used without an internet connection?
Connection requirements depend on the service. Our team can explain them during the demo. After submitting a request, check for confirmation that it has been received.
What devices need to be prepared for the trial?
Use sample devices typically used by employees and discuss operating system support and app versions with our team.
What happens if an employee changes their phone?
Follow the company's account and device management procedures. Users can request assistance from the designated administrator if access needs to be verified.
Can supervisors use Mobile ESS?
Yes, supervisor access requirements can be discussed based on roles, approval workflows, and the modules used by the company.
Discuss Mobile Employee Self Service Needs with Our Team
Tell us which tasks you want to simplify and the challenges your team faces. We are ready to demonstrate how the application works, assist with setup, and provide guidance on its use.