Request Types
Separate requests subject to different rules, such as leave, attendance corrections, or business travel, as each may require different reviewers and documentation.
Configure employee request approval workflows via ESS to ensure decisions and follow up actions align with company authority. Define the reviewers, required information, and next steps for each type of request.
Requests can stall when employees do not know who needs to review them or what information is missing. Approval workflows help companies establish review sequences and define the authority of each party. Employees, supervisors, and HR can use a unified reference to handle requirements without relying on scattered messages.
Separate requests subject to different rules, such as leave, attendance corrections, or business travel, as each may require different reviewers and documentation.
Designate supervisors or responsible parties in line with company policy. Approval paths should be reviewed whenever an employee's placement or role changes.
Include reasons when information requires correction or a submission cannot proceed. Clear notes help employees understand the next steps.
Agree on what happens when an approver is unavailable or a request needs correction. The process should follow company policy.
A claim approved by a supervisor may still require review and payment by the finance department. Similarly, other submissions may involve further stages after approval. Status explanations help employees understand what has been decided and what is still pending further action.
Define request types, required information, and review order.
Agree on the roles of reviewers and how to handle special conditions.
Verify the standard workflow, data correction procedures, and changes in responsibility before implementation.
Approval workflows help route submissions to the appropriate authority. To function effectively, the company must define transaction types, review sequences, and conditions requiring additional decisions. An overly complex structure can slow down operations, while an unclear workflow complicates accountability. Mapping requirements helps select the stages that are truly necessary for the company.
A lengthy approval workflow does not necessarily provide better control. Each stage should have a clear rationale and involve only the necessary reviewers. If multiple parties review the same item without a clear division of duties, the submission may be delayed without adding any real value. The approval workflow sequence must align with the company’s established processes and division of responsibilities. Key factors to consider include transaction types, reporting structures, and authority limits. This ensures users know exactly who needs to take action and who is responsible for making the decision.
Discuss changes in reporting lines, an approver being on leave, and requests returned for more information. Our team can review the available settings against company procedures. During the demo, use a request that previously stalled to identify who needs to act and what remains to be done. A clear workflow helps employees follow the status and lets HR explain the next step without searching through separate conversations.
If a reviewer returns a request, employees should be able to see which details need correction and what to do next. Also review what happens when the approving manager changes. Use both cases during the demo to check that each status leads to a clear action.
Identify requests that frequently get stalled and determine the underlying causes, whether due to incomplete information or uncertainty regarding who needs to take action. Use these specific cases during the demo to discuss appropriate workflows. Each stage must have a clear objective and a designated reviewer. This approach allows the company to maintain an orderly approval process without adding unnecessary steps that would only prolong wait times for users.
Sigma HRIS and Forte HRIS offer ESS services that are continuously enhanced alongside their mobile applications. Sigma HRIS is available for on premises and private cloud deployments, while Forte HRIS is a cloud based solution. Use practical employee scenarios during the demo to observe the relevant processes in action. Our team assists with implementation preparation, application onboarding, and ongoing support whenever employees or HR teams encounter issues.
Both products serve small businesses through large enterprises. Their main distinction is how you deploy and manage the system. We help you choose based on operational needs and IT policies.

Choose Sigma HRIS for on premises deployment on your own servers or in a private cloud. Our team helps configure the application around your HR processes and IT policies.
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Choose Forte HRIS for a cloud based application. We help select modules, prepare records and guide users according to your HR requirements.
Learn MoreSigma HRIS and Forte HRIS are continuously updated to reflect user needs, including ESS, mobile applications and AI powered capabilities. Explore them in a demonstration using examples from your business.
Compare the ProductsSigma Solusi Informatika has developed HR and payroll systems for more than 10 years. Drawing on this experience, our team can map your business processes in just a few hours.
Start with the records and workflows you already use. We help prepare and migrate data and configure the application to fit your processes from the outset.
Our support team and project manager remain available after launch. We answer questions and help resolve issues so HR can keep work moving.
Not necessarily. Requests for leave, attendance corrections, and business travel can have different approval paths. The company determines the authorized parties for each process.
Not necessarily. The organizational structure indicates who an employee's supervisor is. However, certain requests may also require approval from HR or Finance, in line with company regulations.
Establish a substitute or escalation mechanism in line with policy. The specific arrangements for this can be discussed during process mapping.
Not necessarily. Subsequent payment, record keeping, or administrative processes may still require follow up.
Notes help employees understand the reasons behind a decision and identify the information that needs to be completed.
Bring examples of common request types, approval sequences, authority limits, and special conditions.
Tell us which tasks you want to simplify and the challenges your team faces. We are ready to demonstrate how the application works, assist with setup, and provide guidance on its use.