Make HRIS part of everyday work
The application delivers value when people use it in their regular tasks. We help users understand the new process and find assistance when they need it.
Once the application is ready, work habits may still need to change. Employees may keep using old spreadsheets or sending requests through chat because the new process is unclear. Sigma Solusi Informatika explains relevant tasks and follows up on questions, helping users make the transition more quickly.
Start with frequent tasks, such as checking attendance or submitting an HR request. Seeing how the application helps with familiar work makes the change easier to understand. Introducing too many processes at once can obscure the first steps.
We help prioritise the introduction according to enabled modules and user readiness. Practical examples explain the benefit and expected result. Users can begin with essential tasks before learning the wider application.
If old and new methods continue without clear guidance, records may arrive through several channels. HR then has to reconcile information intended to be managed in the application. Explain which process applies and where users can get help.
We explain application steps while your company confirms policies and internal responsibilities. Concrete examples help clarify uncertainties and replace assumptions with an agreed way of working.
Repeated questions can reveal a confusing step or an unclear requirement. Accessible help gives users a way forward instead of returning to their previous method after an issue.
Sigma provides guidance through Application Specialists and support channels. We prioritise application quality, guaranteed support until issues are resolved, and the user experience. Customer feedback also informs the planned development of Sigma HRIS and Forte HRIS.
Adoption means using HRIS for regular work. Review which tasks now run in the application, which remain outside it, and which questions recur. This helps identify needs for more practice, a process adjustment, or an application improvement. Feedback about unnecessarily difficult steps or features that do not support the task also needs attention.
Ongoing guidance helps users understand the application and use it consistently. Your company decides its working procedures, while Sigma provides application guidance and addresses issues. This supports a better experience over continued use.
Sigma Solusi Informatika helps teams move from previous methods to understood, practical workflows in Sigma HRIS or Forte HRIS. After training, our HRIS support commitment continues until issues are resolved. User feedback remains an input to planned product development.
It helps people understand application workflows and use them in everyday tasks, with guidance on questions that arise during use.
Initial training introduces the application. Adoption support helps users apply that knowledge to real work and address situations requiring further guidance.
Clarify the agreed procedure and identify what prevents the change. We help explain application use according to the company’s decisions.
No. Priorities can follow business needs, expected benefits, and user readiness, making the introduction easier to follow.
Questions can be coordinated through your company’s designated contact and support. A practical example helps us provide relevant guidance.
Yes. Customer feedback is considered alongside market needs and development priorities reviewed by our team.
Tell us which tasks still happen outside the application and where users encounter difficulty. We will identify practical training and guidance to support the transition.