Claim Details
Record the expense type, date, amount, and purpose. Clear details reduce the need for repeated clarifications.
Manage business travel claims and reimbursements, including expense details, supporting documents, and approvals, via Sigma HRIS or Forte HRIS. Enable employees and the finance team to distinguish between submissions that are under review, approved, and paid.
Employees can pay for a portion of travel expenses upfront and subsequently submit a request for reimbursement to the company. To process a reimbursement, the company requires details regarding the purpose of the expense, supporting documentation, and its link to any cash advances or other payments. Managing claims and reimbursements helps distinguish between the amounts requested, approved, and paid, ensuring the status is clearly understood.
Record the expense type, date, amount, and purpose. Clear details reduce the need for repeated clarifications.
Attach the documents required by company policy and identify the relevant trip. Add an explanation for any expense that needs more context.
Review the validity of expenses and their relationship to any cash advances. Explain any adjustments to the amounts so that employees understand the reviewer's decision.
Distinguish between "approved" and "paid" statuses. Confirmation from the finance department helps ensure employees receive accurate payment information.
If an employee has received a cash advance, the finance department must account for it before determining the reimbursement amount. Reviewers need to examine the total costs to ensure the reimbursement does not include components already covered by the company. Supporting documentation and travel references help clarify this breakdown.
Provide expense details and travel references in line with company policy.
Identify costs paid by the employee, costs covered by an advance, and payments made directly by the company.
Forward approved requests according to finance department procedures.
Reimbursement is the process of repaying expenses that meet company guidelines. Submissions must specify the purpose of the expense, the date, the amount, and relevant supporting documentation. Providing complete information allows reviewers to assess claims without repeatedly requesting additional details. Employees should also understand the distinctions between submitted, approved, and paid claims.
A claim should explain the expense to someone who did not take part in the trip. The purchase purpose, date, and related activity help finance understand why the cost was incurred. Explain expense categories and required documents before employees submit claims. When reviewing the application, also check how employees learn why a claim has been returned. Clear instructions help them provide the missing information and reduce repeated questions to HR.
During the demo, use a claim containing several expenses at different stages of review. For example, the transport receipt may be complete while the hotel invoice needs correction. Discuss each item's status, who reviews it, and what happens after approval. Employees should understand that approval does not confirm the money has reached their account. Also check how the team compares requests with previous payments to avoid processing the same expense again. A clear workflow helps HR and finance explain what happens next.
For instance, an expense might have already been settled via a travel advance. The team must verify this before processing the expense as a separate reimbursement. When reviewing claim and reimbursement applications, use examples that illustrate the relationship between the expense, supporting documentation, and the payment source. A clear workflow helps HR and finance handle claims systematically and simplifies the process of explaining details to employees.
Show employees whether a claim is awaiting review, approved, or paid. During the demo, compare a complete claim with one needing more information. Agree on who follows up after review and who confirms payment. Clear status information helps employees understand the next step and reduces repeated inquiries to HR and finance.
Sigma HRIS is available for on premises and private cloud deployment, whereas Forte HRIS is cloud based. Choose the option that best suits your company's operational needs and IT policies. Bring examples of business trips or expense administration processes to the demo so our team can discuss workflows tailored to HR and finance requirements. We assist with application preparation and setup, and provide support whenever users need help after implementation.
Both products serve small businesses through large enterprises. Their main distinction is how you deploy and manage the system. We help you choose based on operational needs and IT policies.

Choose Sigma HRIS for on premises deployment on your own servers or in a private cloud. Our team helps configure the application around your HR processes and IT policies.
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Choose Forte HRIS for a cloud based application. We help select modules, prepare records and guide users according to your HR requirements.
Learn MoreSigma HRIS and Forte HRIS are continuously updated to reflect user needs, including ESS, mobile applications and AI powered capabilities. Explore them in a demonstration using examples from your business.
Compare the ProductsSigma Solusi Informatika has developed HR and payroll systems for more than 10 years. Drawing on this experience, our team can map your business processes in just a few hours.
Start with the records and workflows you already use. We help prepare and migrate data and configure the application to fit your processes from the outset.
Our support team and project manager remain available after launch. We answer questions and help resolve issues so HR can keep work moving.
A claim is a request to review an expense. Reimbursement is the repayment of an eligible cost the employee has already paid. Payment follows review and approval under company policy.
The type of supporting documentation required depends on the expense category and company policy. Employees should be aware of these requirements before submission.
Not necessarily. Approval and payment are distinct stages that must be confirmed according to financial procedures.
Include the reason and details of the adjustment so the employee can understand the decision or provide any necessary additional information.
Other claim requirements can be addressed during the demo to review appropriate categories, terms, and workflows.
Use clear references and check the status of previous submissions to ensure the same expense is not processed twice.
Tell us which tasks you want to simplify and the challenges your team faces. We are ready to demonstrate how the application works, assist with setup, and provide guidance on its use.