Walk Through One Complete Process
Following the sequence makes a process easier to understand. For overtime, identify who submits the request, who reviews it, when approval is given, and how payroll receives the result. This explains the connections between tasks without relying on assumptions.
We ask about details that affect configuration, including exceptions such as an unavailable manager or an employee moving to another location. Confirmed answers are recorded; open questions are marked for further decision.
Identify Shared Rules and Exceptions
Branches, employee groups, or periods may follow different rules. If these differences are missed, one setting could be applied to processes that need separate treatment. Correcting that later takes time from both users and the implementation team.
We help distinguish common rules from exceptions. Use existing forms or reports rather than preparing an unnecessarily formal explanation. The purpose is to base setup on rules the company can confirm.
Confirm the Rules Before Configuration
Even a short discussion needs clear notes describing the process, users, source records, and expected results. A shared reference helps prevent information from changing as it passes between HR, payroll, and IT.
The findings guide configuration and test examples. We review available application features before discussing enhancements. This helps the company confirm differences early and understand the preparation required.